Shipping Policy

For detailed information regarding our delivery times, available shipping methods, and associated fees, we kindly request you to visit the Shipping section on our website. We strive to provide you with a smooth and efficient delivery experience, ensuring that your order arrives promptly and securely.

At Phase Outdoor Ltd, we understand that shipping-related inquiries or issues may arise. We are here to assist you and address any concerns you may have. If you have any questions regarding shipping or encounter any issues with your delivery, please don’t hesitate to reach out to us using the contact information provided on our website.

Your satisfaction is of utmost importance to us, and we are committed to resolving any shipping-related concerns in a timely manner. We appreciate your trust in our services and will make every effort to ensure your shipping experience meets your expectations.

Thank you for choosing Phase Outdoor Ltd as your trusted partner for all your shipping needs. We look forward to serving you and providing you with an exceptional shipping experience.

Free Shipping For All Order Over $92Express Shipping
1. Our order handling time is 2-3 days, from Monday to Friday. Please note that this timeframe does not include weekends or public holidays.
2. The estimated delivery time is 4-5 days, from Monday to Friday
3. We offer free shipping on orders with a total value of over $92.
1. Our order handling time is 2-3 days, from Monday to Friday. Please note that this timeframe does not include weekends or public holidays.
2. The estimated delivery time is 4-5 days, from Monday to Friday.
3. For orders with a total value under $92, a shipping fee of $5.45 will be applied.

Tax:

  • We want to inform you that the shipping costs for your order may include taxes, which will be added to the total amount during the checkout process.
  • If you choose a shipping destination within the USA, the applicable tax rates will be estimated and included in your purchase. We value transparency in our pricing and aim to provide you with comprehensive information regarding shipping and tax charges.
  • If you have any questions or concerns about these charges, please don’t hesitate to contact us. You can find our contact information on our website. We are dedicated to addressing any inquiries you may have and ensuring your peace of mind throughout the purchasing process.

Tracking Your Order:
Once your order is shipped, we will promptly send you an email confirmation containing your unique order number. This email will also include a tracking number that you can use to monitor the progress of your shipment through our convenient Track Order feature on our website.

Order cutoff time:
GMT (Greenwich Mean Time) is the reference time zone for the order cutoff. Please note that the cutoff time may vary depending on your specific location.

Shipping companies:
We offer shipping services through the following reputable carriers:

  • UPS (United Parcel Service)
  • DHL
  • USPS (United States Postal Service)
  • FedEx

If there are no updates on the logistics record for more than five business days after your order has been shipped, we kindly request you to reach out to our dedicated customer support team at [email protected] for further assistance. Our team is committed to ensuring that you receive your order in a timely manner and is always available to address any questions or concerns you may have.

Rest assured, we are here to provide you with a seamless and satisfying shopping experience, and we appreciate your trust in us.